Refund Policy

Last Updated: 13/03/2026

This Refund Policy explains when and how refunds are processed for bookings made through GoBeLives. By completing a booking, you agree to the cancellation and refund terms shown during checkout.

Review this policy if your trip includes hotels, vacation rentals, holiday packages, or destination events booked via Gobelives.

Cancellation PolicyTerms & ConditionsHelp Center

1. General Refund Eligibility

  • Refund eligibility depends on the booking type, cancellation timing, and provider policy.
  • Refund requests must be initiated through your GoBeLives account or official support channels.
  • Completed stays, consumed services, or no-shows are generally non-refundable unless required by law.

2. Hotel Bookings

  • Flexible bookings may receive partial or full refunds when cancelled within the allowed window.
  • Non-refundable rates are not eligible for refund except in verified exceptional cases.
  • Late cancellation charges may apply based on the hotel's policy.

3. Packages and Activities

  • Refunds for packages or activities are based on the cancellation policy shown at checkout.
  • Partially used packages are usually not refundable for completed components.
  • Third-party vendor terms may apply for special tours, adventure activities, or permits.

4. Event Bookings

  • Event tickets are usually non-refundable unless the event is cancelled, rescheduled, or significantly changed.
  • If an event is cancelled by the organizer, eligible refunds are processed to the original payment source.
  • Convenience or platform fees may remain non-refundable unless legally required.

5. Payment and Processing Timeline

  • Approved refunds are initiated to the original payment method.
  • Banks and payment gateways may take 5 to 10 business days to reflect the amount.
  • International cards or payment providers can take additional processing time.

6. Service Fees and Deductions

  • Service, processing, or partner fees may be deducted as per the booking terms.
  • Taxes already remitted to authorities may not be fully recoverable in certain cases.
  • Any applicable deductions are shown in your final refund summary.

7. Exceptional Circumstances

  • Verified medical emergencies, natural disasters, or government travel restrictions may be reviewed case-by-case.
  • Supporting documents may be required before final approval.
  • Approval under exceptional circumstances is at GoBeLives and partner discretion, subject to legal obligations.

Need Help With a Refund?

For refund support, include your booking reference and contact us at gobelives@gmail.com.